> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-docs-limits-data.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Personalize Content Using Recommendations

> Add personalized product recommendations to your MoEngage campaigns so users discover relevant items, improving engagement and conversion rates.

# Overview

Recommendations are a group of related products often sold or marketed together. They are common in e-commerce, retail, and digital platforms. They help users by:

* **Ease of discovery**: They can quickly find related products within a set, simplifying navigation in large catalogs.
* **Simplified decision-making**: Offer curated options, making it easier for them to choose products that meet their needs.
* **Enhanced user experience**: Bundling related items into sets reduces the time spent searching for complementary products.

Personalized recommendations tailor the selection of products based on user preferences or purchase history, benefiting them by:

* **Relevant recommendations**: They see products that better match their needs.
* **Increased satisfaction**: Personalized sets align with their interests, improving engagement.
* **Better value**: They receive tailored discounts or bundles, enhancing the perceived value.
* **Efficient cross-selling**: Suggests complementary products, encouraging additional purchases.

# Channels That Support  Personalization Recommendations

| Channel             | Supports Personalization? |
| ------------------- | ------------------------- |
| Push                | Yes                       |
| Email               | Yes                       |
| SMS                 | Yes                       |
| In-app Messaging    | Yes                       |
| On-site Messaging   | Yes                       |
| Cards               | Yes                       |
| Connector           | Yes                       |
| WhatsApp            | Yes                       |
| Facebook Audience   | No                        |
| Google Ads Audience | No                        |

# Use Recommendations in Campaigns

You can personalize recommendations while creating the campaign in two ways:

<Tabs>
  <Tab title="Custom HTML Editor">
    1. While creating content, on the **Custom HTML Editor** tab, hover over the required template and then click **Choose** to open the editor.

           <img src="https://mintcdn.com/moengage-docs-limits-data/C9tVoYq4wg-QFkKO/images/moengage_e8e5f0.png?s=dcf8f41c8fefa84861229b11d29270e4" alt="HTMLEDITORFINAL1.gif" width="553" height="142" data-path="images/moengage_e8e5f0.png" />

    2. In the **Template Editor** section, type *@*.

    3. On the **Personalization** dialog box, click the **Data personalization** tab.

           <img src="https://mintcdn.com/moengage-docs-limits-data/EwJJXG3ZZFkPvu2t/images/moengage_103ac8.png?s=8223a43f4a6488cc11a79fb64de03a66" alt="CUSTOMHTML2.gif" width="548" height="272" data-path="images/moengage_103ac8.png" />

    4. In the **Select Attribute** list, click the required set under **Product sets** and click **Done**.

           <img src="https://mintcdn.com/moengage-docs-limits-data/66SyPOBfGAW9ab6p/images/moengage_c6091b.png?fit=max&auto=format&n=66SyPOBfGAW9ab6p&q=85&s=284efde3975233dfecd02654ad5d4193" alt="CHTMED1.png" width="1254" height="968" data-path="images/moengage_c6091b.png" />

    5. In the **Template Editor** section, type *@* to select the required product set and write the Jinja code to fetch the list of product set attributes and send the product set in the communication based on user preferences.

           <img src="https://mintcdn.com/moengage-docs-limits-data/pREKE-ObNJWrhNnF/images/moengage_9e504f.png?s=39a7d7f7eae9d370580a534f1c2a2812" alt="personalization@jinjaproductset.gif" width="1350" height="404" data-path="images/moengage_9e504f.png" />

    6. Click **Preview**.

           <img src="https://mintcdn.com/moengage-docs-limits-data/NXzaQAUlsIP5uw77/images/moengage_832cab.png?fit=max&auto=format&n=NXzaQAUlsIP5uw77&q=85&s=0a37c7e2df7d431bbadec273ec60e7c5" alt="Screenshot 2024-11-25 at 2.24.05 PM (1).png" width="2870" height="1460" data-path="images/moengage_832cab.png" />
  </Tab>

  <Tab title="Drag and Drop Editor">
    1. While creating content, on the **Drag and drop editor** tab, hover over the required template and then click **Choose** to open the editor.

           <img src="https://mintcdn.com/moengage-docs-limits-data/-RP_e7_jljKmVaI7/images/moengage_a64254.png?s=d4def47b67f2e16fd32daaefafee05a0" alt="DRAGANDDROP1.gif" width="544" height="285" data-path="images/moengage_a64254.png" />

    2. In the template editor section, on the **ROWS** tab, click *Product Sets* in the list.

    3. On the **ADD PRODUCT SET ROW** dialog box, in **Select product set** list, click the defined product set and click **Create**.

           <img src="https://mintcdn.com/moengage-docs-limits-data/F7kPjw_d5hA4Uh20/images/moengage_d438a2.png?s=569da4b0aad0dcbf50cc4163b9c98654" alt="DRAGANDROP2.gif" width="540" height="286" data-path="images/moengage_d438a2.png" />

    4. Expand the **Row layout** accordion and click the required row layout.

           <img src="https://mintcdn.com/moengage-docs-limits-data/Od79nXhqOZXbkd0K/images/moengage_5d6c2e.png?fit=max&auto=format&n=Od79nXhqOZXbkd0K&q=85&s=af5dbb5b69d663b16d1409faec022ef8" alt="DRAGANDDROP3.png" width="1838" height="804" data-path="images/moengage_5d6c2e.png" />

    5. Expand the **Product Block Layout** accordion and click the required product block layout.

           <img src="https://mintcdn.com/moengage-docs-limits-data/NlvMhOrbNgyej25q/images/moengage_733d7a.png?fit=max&auto=format&n=NlvMhOrbNgyej25q&q=85&s=7c1b62eb15285365beab9445e162ed4a" alt="DRAGANDDROP4.png" width="1828" height="982" data-path="images/moengage_733d7a.png" />

    6. Expand the **Information Mapper** accordion and define the information mapper.

           <img src="https://mintcdn.com/moengage-docs-limits-data/BN41wx3ih1fh2G9V/images/moengage_766408.png?fit=max&auto=format&n=BN41wx3ih1fh2G9V&q=85&s=4511618d9f9df60159a408c6bc85ae68" alt="DRAGANDROP5.png" width="1834" height="1012" data-path="images/moengage_766408.png" />

    7. Click **Create**.

    8. Drag and drop the defined product sets on the template.

           <img src="https://mintcdn.com/moengage-docs-limits-data/Zp-Ct9VekSyntYZs/images/moengage_8d33cc.png?s=7d3f51a9a9f11a141af9400c3b9e8f59" alt="DRAGANDDROP7.gif" width="540" height="273" data-path="images/moengage_8d33cc.png" />

    9. Select **Preview.**

           <Frame>
             <img src="https://mintcdn.com/moengage-docs-limits-data/DJFuyfajkzhUgOme/images/select-preview.png?fit=max&auto=format&n=DJFuyfajkzhUgOme&q=85&s=6b07fb2aec9bcf7cbe0e8745fdbefc88" alt="Select Preview" width="2878" height="1630" data-path="images/select-preview.png" />
           </Frame>
  </Tab>
</Tabs>

# Personalize Campaigns with Recommendations

You can personalize campaigns using predefined catalogs and product sets. For more information, refer to the following articles:

* [Personalizing Email campaigns using Recommendations](/user-guide/content/recommendations/personalize-campaign-with-recommendations/using-recommendations-in-email)
* [Personalizing Push campaigns using Recommendations](/user-guide/content/recommendations/personalize-campaign-with-recommendations/using-recommendations-in-push)
* [Personalizing On-Site Messaging campaigns using Recommendations](/user-guide/content/recommendations/personalize-campaign-with-recommendations/using-recommendations-in-on-site-messaging)
